Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.
We have an excellent opportunity for an experienced General Manager to join our amazing environment with an opportunity for continuous growth and development, please read below!
Summary: To serve the Association Board of Directors as the on-site manager. To fulfill the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors under the direct supervision of the VP of Onsites. Has significant contact with the Board of Directors, committees, residents, guests, contractors, vendors, outside groups, associations, employees, and city staff.
What We Offer:
- Competitive Salary
- Hybrid and Flexible working arrangements
- Work-Life Balance
- Opportunities for career growth
- Training and mentorship from successful leaders in the HOA industry
- Support for Continued Education
- Cell Phone Stipend
- Mileage Reimbursement
- Medical (HMO and PPO), Dental, and Vision
- Flexible Spending Account
- Pet Insurance
- Pre-Paid Legal
- Employer Paid Basic Life/AD & D Insurance
- Voluntary Life and Short-Term Disability Insurance
- Free Employee Assistance Program
- 401(k) Retirement plan with Company Match
- Financial and Health/Wellness Education
- Bereavement and Mandated Leave of Absence Applicable
- PTO
- Birthday Time Off
- 11 Paid Holidays (Half Days/Early office closure before certain major holidays)
Essential Duties and Responsibilities:
- Implement Board policy and directives within the scope of the management contract.
- Assist the Board of Directors with strategic planning initiatives.
- Responsible for employee hiring, development, and performance management.
- Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors. Develop and administrate annual operating and capital budgets in accordance with the governing documents, state statutes, Keystone, and Board policies.
- Prepares schedules and establishes priorities for routine and special work projects.
- Administers the various functions of the community within the projected and approved operating budget, and advises the Board of Directors of significant operational problems or deviations from the management plan.
- Provide regular status updates to the Board on all ongoing projects and obtain Board feedback/approval as necessary.
- Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
- Analyzes financial reports, coordinates the input of professional advisors, and implements recommended procedures.
- Facilitate Annual Meetings and Elections.
- Establishes priorities and provides advice to the Board concerning major expenditures.
- Supervises expenditures to conform with budget guidelines.
- Establishes budget controls and prepares budget recommendations.
- Ensures day-to-day compliance with the Injury and Illness Prevention Program, Hazard Communication Program, and any supplemental programs that are required by CAL or FED/OSHA for the facility.
- Work with subcontractors and Association volunteers to communicate and implement the specific decisions of the Board of Directors.
- Prepare minutes and action item lists following board meetings.
- Delegate and assist in the completion of punch list items as appropriate.
- Create a sense of community in the Association through positive service and communication.
- Practice and adhere to Keystone's Core Values, Mission and Vision.
- Any additional job duties as required by the supervisor.
Qualification Requirements:
- Knowledge of landscape and maintenance issues and ability to provide guidance to contractors/vendors.
- Certification through CAI or CACM.
- Knowledge and experience managing a mid or high rise residential community is preferred.
- Excellent oral and written communication and listening skills.
- Interpersonal problem-solving abilities.
- Excellent financial and budgeting skills.
Education and/or Experience:
- 3 or more years of experience as an onsite General Manager.
- High School Diploma or GED required.
- Bachelor's Degree preferred.
Work Environment:
The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Typical office environment with low-level noise exposure.
- Ability to sit, stand, and operate business equipment.
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