At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Our client is currently seeking a qualified Support Technician with strong initiative to join their team onsite in Plano, TX. Fluency in Korean is a plus for this role (Not a requirement). Duties and Responsibilities:
- Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required
- Stage and build systems
- Support printers
- Complete special projects as requested
- Follow Asset Management policy and procedure
Skills and Qualifications:
- Excellent communication skills
- Commitment to a job well done
- Good analytic / troubleshooting skills
- Strong working knowledge of MS Windows Operating Systems
- Working knowledge of MS Office and basic business applications
- iOS and Android working knowledge
- Printer support including swaps, cartridges, set-ups, installations (NOT repairs)
- Impeccable customer support skills
- Basic knowledge of networks, telecom, and computing
- Walk-up and remote support service experience
Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.