Job Location : Manchester,NH, USA
At eXcell, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell!Our client has a brand-new opportunity for a qualified Level 2 Technician to join their team onsite in Manchester, NH. This role requires regular travel to other client locations in Lincoln, Londonderry, and Littleton, NH. All mileage and travel expenses will be reimbursed.Skills and Qualifications:
Minimum 3 to 5+ years of experience in deskside PC support, customer service, and troubleshooting hardware, software, and network issues
Ability to provide independent support with minimal oversight
Previous experience assisting with IT implementations is preferred
Hands-on experience with the following:
Windows operating systems
Some experience supporting Mac devices
Imaging desktops and laptops
Active Directory knowledge
Managing workload through ITSM ticketing systems
Proficiency with MS Office 365 suite, including MS Teams
Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.