Patient Service Representative - Referrals Management Department
: Job Details :

Description Benefits/Compensation: Compensation is based on experience Paid time off (PTO) Health insurance Dental insurance Vision insurance Flexible Spending Accounts (FSAs) 403(B) Retirement plan Tuition Reimbursement Program (after 1 year of service)As a non-profit community hospital, Fitzgibbon Hospital is vital to the health and well-being of the communities it serves in the Marshall, MO and surrounding area. We are looking for a self-driven compassionate Patient Service Representative to join our Referrals Managment team.A Patient Service Representative in Referrals Management: Strong Customer Service Focus Effective verbal and written communication skills Teamwork Orientation Organized and able to manage competing priorities Resourcefulness in problem solving Able to take and follow through with delegated tasks and accountabilityShift: Full-Time (80 hours every two weeks) M-F 7am-4pmThis job is ideal for someone who is/has: Excellent Communication Skills The ability to multi-task Follow a structured schedule Excellent Time ManagementQualified applicants can apply online at www.fitzgibbon.org/careers or contact Human Resources at (660) ###-#### for assistance completing the application.About our Patient Registration TeamThe Patient Registration Team at Fitzgibbon Hospital is a very important area within the Revenue Cycle of the organization. Patient Service Representatives are the first faces that all patients and visitors see when they enter the organization and are typically the last faces that are seen before they leave. The Patient Service Representative initiates the electronic encounters for all patients as well. Accuracy is highly important as all Patient Service Representatives have a direct impact on reimbursement. Federal, State, and Private insurances are constantly changing requirements so the team is always learning and adapting to ensure we are positively influencing reimbursement.RequirementsHigh School DiplomaPreferred 1 year customer service experiencePreferred insurance experiencePosition Requirements Education and Experience: High School or equivalent (GED) Preferred but not required: bilingual Preferred 1 year customer service experience Preferred insurance experienceFull-Time/Part-Time Full-Time Shift Days Position Patient Service Representative Number of Openings 1 Exempt/Non-Exempt Non-Exempt Open Date 9/10/2024 About the Organization As a non-profit community hospital, Fitzgibbon Hospital is vital to the health and well being of the communities it serves.Our MISSION ... is to improve the health of our communityOur VISION...•Quality health care Services•Improve Access and Outcomes•Empower the community and people we serve•Participate in healthcare partnershipsFitzgibbon Hospital is a leader in central Missouri in terms of personal attention in patient care. Our dismissal questionnaires, given to all patients when it's time to go home, consistently recognize the caring and compassion shown by everyone from the nurses to laboratory staff to rehabilitative therapists. Even our housekeeping staff gets high marks for both professionalism and friendliness.This sense of personal compassion and caring is evident through Fitzgibbon Hospital, as each employee bands together in an unbeatable team, a team working for your good health.EOE Statement We are an equal employment opportunity employer. EmployeeClassIDPatient Care > 11.5 This position is currently accepting applications.