Job Location : Willoughby,OH, USA
Position: Full Time, Hourly
Job Title: Sales Specialist
Reports to: Head of Customer Experience
Supervises: N/A
Location: Cleveland, OH
DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a singular focus: bridging the digital divide through digital skills training. Over the years, we have evolved into a dynamic force, refining our vision and mission to lead the way in ensuring an equitable digital future. Our vision is bold yet powerful: we aim to change the world one connection at a time. We achieve this by providing superior internet access, fostering accessible community spaces, and delivering tailored technology training. At the heart of our mission is the deployment of a premier, state-of-the-art network that is not only affordable and reliable but also sustainable. We are on a mission to bridge the digital dividefor good.
Job Summary:
We are seeking a Sales Specialist to focus on generating subscribers for Canopy, DigitalCs premier wireless internet service. The ideal candidate will engage in high-volume outbound calling, community outreach, and market research to identify and convert potential customers. They will work closely with the Customer Experience and Installation teams to ensure new subscribers are fully informed of installation requirements and service details. The ability to handle customer concerns and schedule installations efficiently is critical in this role.
Responsibilities:
Qualifications:
Preferred (but not required):
Benefits:
DigitalC is an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
I understand that DigitalC is an at-will employer and neither the completion of this application nor any other part of my consideration for employment establishes any obligation for DigitalC to hire me. If I am hired, I understand that either DigitalC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of DigitalC has the authority to make any assurance to the contrary.
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