About The Role:Champion & Nash HVAC is looking for a General Manager to oversee all aspects of HVAC and Plumbing business lines at Champion & Nash. This leader will drive growth, performance metrics, support culture, and develop all staff and management, constantly striving to be a world-class operator. We're seeking a GM with an ‘owner' mindset – this person is ultimately in charge of the P&L and must own all performance across the business. This is a unique entrepreneurship opportunity to take the “path less traveled.” Your ability to drive growth within the business, navigate a successful acquisition, and build a culture of customer excellence and employee satisfaction will lead to a long-term career with significant opportunities for growth.
This is a full-time role that reports into the Regional Operations Director and will be based out of our Houston, Texas location.
What You'll Do Here:
- Provide leadership, direction and development to HVAC, Plumbing, Install, and Support teams ensuring quality work is on time, aligned with the budget, and to customer specifications.
- Develop forecasts for sales growth, market mix, and profitability with plans to meet such projections.
- Develop budgets for growth and profitability; track performance against those targets daily, weekly and monthly – disseminate the information to your teams.
- Review and control costs to reduce waste and unnecessary expenditures.
- Ensure proper pricing and adherence through routine job costing analysis; control material and equipment costs.
- Own all hiring and termination decisions; control labor allocation and costs.
- Communicate standards, expectations, and performance – the targets and KPIs – to your direct reports and their teams. Hold them to expectations and work with them to achieve goals.
- Provide leadership, direction and guidance to develop direct reports and their teams.
- Partner with direct reports to build strong/targeted training programs for their teams to improve measurable performance.
- Focus on providing exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to sell the right solutions and services.
- Ensure sales & service system processes are implemented and followed.
- Ensure adherence of industry regulations, restrictions, and laws.
- Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1's.
We'd Love to Hear From You If You Have:
- 3+ years Management/Supervisory required, P&L experience required.
- Experience with, or deep respect for the Skilled Trades and/or similar industries is a must (Industry experience is preferred, especially if you have experience with forced air).
- Exposure to or willingness to train in hydronics would be a nice to have.
- You're a leader and strong competitor who excels in a fast-paced environment, driven by seizing opportunities.
- You're able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to support a healthy, growing organization.
- A servant leader at your core who inspires the team by rolling up their sleeves to solve problems with them.
- Willing and able to learn and help train industry standards and best practices.
- Bonus points if you're a MBA graduate and/or Military veteran (we love working with veterans).
- Strong communication and organizational skills.
- Ability to apply critical thinking, risk analysis and develop solutions.
- We are willing to relocate qualified individuals.
The pay for this position is $160,000/year or more depending on job-related knowledge, skills, experience, and location. Other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.
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