Job Description:
Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance.
For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US.
We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.
The Types of “Energy” You Bring
- You are comfortable working in both an individual and team environment.
- You have superior relationship building skills and can establish a connection with guests and associates.
- You lead by example and demonstrate the importance of a guest first mentality.
- You are detail oriented and have excellent organizational skills.
- You display the ability to direct others and prioritize tasks.
- You are a proven self-starter with demonstrated ability to make decisions.
- You analyze trends and apply a system thinking approach to complex issues.
- You handle multiple projects simultaneously and independently.
“Gauges” of Responsibility
- Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
- Responsible for guest and associate satisfaction, exceeding brand standards and managing the store's profitability.
- Select, develop and effectively lead a highly engaged team.
- Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources.
- Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business.
- Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
- Conduct all aspects of management training and ensure proficiency of skills and job safety is taught.
- Create and sustain an inclusive store atmosphere by understanding the diversity of the store team.
- Value store associates through celebration and recognition.
- Support the development of associates through appropriate talent management processes.
- Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence.
- Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency.
- Report and document all guest and associate incidents in the appropriate time frame.
- Responsible for leading change initiatives and championing programs.
- Accountable to meet or exceed key performance metric targets.
- Maintain awareness of store-level and organizational financial performance trends.
- Monitor shift cash handling and inventory.
- Manage financial plans for the store by reviewing and interpreting financial reports.
- Build relationships with community partners to connect the store with its community.
- Other duties as assigned.
“Fuel” for You
- Coins! We offer competitive salaries and opportunities for growth.
- Health + Wellness - Medical, Dental, Vision and Life Insurance.
- The Road Ahead - We offer 401k and a match component!
- Professional Development - We provide tuition reimbursement after 6 months of service.
- Give Back! We offer paid volunteer time-off to help an organization of your choice.
Qualifications
- Must be available to work flexible hours including days, nights, weekends, and/or holidays.
- Leadership experience in a fast-paced retail, food service or fuel environment preferred.
- Experience selecting, training, and managing staff.
- Experience with labor allocation, sales building, scheduling, and managing expenses.
- Must be able to perform physical behaviors repetitively throughout a shift.
- Must be able to lift and carry up to 50 lbs.
Education
- High School Diploma or Equivalent.
Research shows that many, especially women and marginalized people, are hesitant to apply for jobs if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow. We embrace the diversity of all applicants and do not discriminate against any basis prohibited by law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-###-####.
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