HOSPITALITY STARTS HEREWelcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.THE LOCATION...Hotel Richemont is an intimate boutique hotel nestled in the heart of downtown Charleston, a tucked away retreat just steps from the renowned restaurants, shops, and energy of King Street. Inspired by the city's art, history, architecture, cuisine, and natural beauty, Hotel Richemont revels in the details that make indelible memories. Through an artful blend of historic and contemporary architecture, interior design, and stylish rooms to gathering spaces and warm service, the hotel celebrates the decidedly local and unique, captivates senses and hearts, and awakens the magic inside.AS A HOUSEKEEPING ATTENDANTAs a Housekeeping Attendant at Hotel Richemont, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, public areas, and event spaces. You will play a key role in maintaining the high standards of hospitality that our guests expect.Responsibilities:
- Clean and service guest rooms, ensuring they meet the highest standards of cleanliness and presentation.
- Maintain the cleanliness and organization of public areas, including restrooms, hallways, and the event pavilion.
- Complete assigned tasks efficiently and accurately, adhering to established cleaning procedures and safety protocols.
- Respond promptly and courteously to guest requests, providing exceptional customer service.
- Maintain a clean and organized work environment, including housekeeping carts and supply closets.
- Report any suspicious activity, safety hazards, or guest concerns to the Housekeeping Supervisor.
- Collaborate effectively with other team members to ensure smooth operation and guest satisfaction.
RequirementsQualifications:
- Prior cleaning experience preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
- Strong attention to detail and commitment to providing exceptional service.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
- High school diploma or equivalent preferred. Additional education or training in hospitality is a plus.
- Strong work ethic, with a positive and reliable attitude.
- Ability to follow instructions and complete tasks independently.
Benefits:
- Competitive salary and benefits package.
- Opportunity to be part of a dynamic and growing hospitality team.
- Fast-paced and rewarding work environment.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is at will or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.