Supervisor: Ticket Office Manager/Front Desk Administrator Department: Ticket Office Position Summary: Sell lift tickets, assist customers with questions Job Relationships:
- Responsible To: Guests, Ticket Office Manager, Front Desk Administrator
- Employees Supervised: None
- Inter- Relationships: Constant communication with other co-workers in the Ticket Office to better serve our guests.
Duties and Responsibilities:
- Sell lift tickets
- Keep an accurate cash count
- Know the most current/up-to-date information at 49° North: a. Events; b. Snow report
- Data Entry
- Additional duties may be assigned
a. Ticket Checking b. Answering Phones c. Assisting the Front Desk d. Processing Season Passes e. Other Job Related Duties Requirements Qualifications:
- Certification: None
- Experience: Cash handling experience preferred, computer experience preferred
- Other Requirements: Ability to relate in a positive manner to guests and co-workers, have an aptitude for mathematics.
Environmental Factors:
- Continuous interaction with guests
- Exposure to cold temperatures
- Sitting or standing for extended periods of time
- Guest facing position.
Values Implementation:
- Always responds to guests' needs
- Seeks ways to improve guest service
- Take pride in knowing that 49° North is a quality ski resort - The most affordable, friendly, family ski area in the region
THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE OF THE WORK BEING PERFORMED. THEY ARE NOT INTENDED TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. Salary Description $16.70 / hour