Posting DetailsPosition Information Position Title Office Assistant 2 (Calculations) NY HELPS Position Description The University Eye Center (UEC) of the State University of New York College, an Article 28 Diagnostic and Treatment Center, is seeking an Office Assistant 2 (Calculations). The successful candidate must be organized, detail-oriented and be able to multitask in a fast-paced environment.Reporting to the Manager of Patient Financial Service, the Office Assistant 2 (Calculations) will be responsible for providing outstanding customer service, compliance with all applicable policies/procedures/regulations, and performing related patient accounts and front-end billing procedures in an accurate and timely manner.Duties include but not limited to:
- Complete patient check-in and checkout process
- Verify and update patient insurance/demographic information and scanning of insurance cards
- Obtain referral and scan to patient's chart
- Obtain authorizations, as needed
- Obtain and post time of service payment and issue receipt for payment made
- Issue MetroCards to patients eligible for reimbursement, as requested
- Ensure that all payments received (checks, cash, and credit card) balance with the daily transaction sheet and receipts daily
- Respond to telephone and email inquiries in a timely fashion and contact patients for follow-up on their accounts
- Set up and review payment arrangements and/or budget plan with patients
- Review and code the patient list in a timely fashion
- Reconcile unapplied credits
- Ensure that the MetroCard log is reconciled daily
- Ensure there is adequate change on the floor upon the start of the shift
- Data entry of charges in a timely and accurate manner
- Review and work the task worklog in a consistent and timely manner
Requirements:QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.Non-competitive (NY HELPS):One year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operationsOR Competitive (NON-NY HELPS):Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title. Reassignment Requirement: You must hold the same title at SUNY Optometry. Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).This position requires the following schedule:Monday-Thursday 12:30 pm-8:30 pm and Saturday 8:30am-4:30pm. Off on Friday and Sunday Monday, Wednesday, Thursday 8:30am- 4:30pm, Tuesday 11am -7pm. Off on Friday and SundaySalary: $44, 799 (including $3,400 location pay).The State University of New York, College of Optometry, is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act employer. The College actively seeks applications from women, veterans, individuals with disability, members of underrepresented groups, or anyone that would enrich the diversity of the College.Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) ###-#### or via email at ...@goer.ny.gov.To view the College's Annual Security Report, visit Posting Detail Information Posting Number 2432017 Apply by DateOpen Until Filled Yes Special Instructions to Applicants