Job Location : Danville,VA, USA
ESSENTIAL JOB FUNCTIONS:
* Must process proper telephone and 2-way radio etiquette and the ability to prioritize multiple tasks at once.
* Works closely with Room Inventory clerks and properly dispatches errands per guest requests.
* Coordinates and assign rooms for cleaning and continuously monitor and update room status.
* Maybe assigned to assist with receiving and distributing found property from hotel guestrooms.
* Assignment includes accurately logging entries into log book and properly placing found property in designated storage locations.
QUALIFICATIONS:
* Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
* Ability to plan, organize, and complete work; take initiative logically and independently.
* Must be able to get along well with co-workers. Possess well-developed interpersonal skills
* Must possess good written and verbal communication skills and be able to read, write fluently in English
* Previous computer and customer service experience is preferred.
* Receive instructions and hear inquiries from guests, clients, or staff.
* Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
EDUCATION/EXPERIENCE:
* HS diploma or GED.
* Casino/Hotel experience preferred.
* Experience within an upscale hotel preferred.
* Work requires a minimum of 6 months experience.
* Prior experience as a Room Attendant preferred but not required.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
* Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for an extended period of time.
* Work requires ability to work from a standing position for extended periods of time.
* Must be able to lift and carry upwards to 25 pounds.
* Must be self-motivated and able to handle more than one function at a time by being well organized.
* Handle sensitive situations relating to staff and guest problems, in a timely manner
* Read, write, speak, and understand English.
* Operate in mentally and physically stressful situations.
* Respond to visual and aural cues
* Work in cold & hot temperatures
* Possibly be exposed to second hand smoke