Associate Systems Engineer Work Location: Remote Description Associate IT Systems Engineers are responsible for monitoring, installation, configuration, debugging, administration, troubleshooting and maintenance of technology solutions. Associate IT Systems Engineers provide technical support, troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions. Essential functions:
- Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
- Manages system/application environment and ongoing operations
- Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
- Researches, designs, implements and tests technology solutions
- Proactively monitors and reports performance and utilization of assigned technologies
- Troubleshoots software and/or hardware issues/failures
- Resolves alerts and performs remediation activities
- Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
- Collects and presents data for reporting and planning
- Assists with developing tactical strategies, processes and procedures related to systems/application administration
- Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
- Collaborates with IT and business area partners on work groups and initiatives
- Determines best course of action for meeting business needs
- May provide input into infrastructure architecture designs
- Writes programming/scripting
- May participate in Disaster Recovery planning and exercises
- Ensures execution and alignment to architectural standards and blueprints.
- May contribute input to infrastructure architecture
- Performs on-call activities as needed for the environment and technologies
Requirements:
- Extensive working knowledge of multiple technologies and their interfaces and integration
- Competent working in one or more environments highly integrated with an operating system.
- Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
- High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
- Ability to manage tasks independently and take ownership of responsibilities
- Ability to learn from mistakes and apply constructive feedback to improve performance
- Ability to communicate technical information clearly and articulately
- Ability to adapt to a rapidly changing environment
- Experience analyzing business requirements and translating them into technical solutions
- Experience using Agile methodology
Required Experience: 2+ years of relevant work experience **Cloud Engineer requirements included in attachment, please review**
- Advanced Soft skills around working with people.
- Ability to listen and exhibit empathy all in an effort to drive customer satisfaction.
- 1 year of Hashicorp Terraform Enterprise development with the following key skills: Terraform CRUD operations
- Terraform modules -- how to consume and contribute to them Terraform remote states
- Terraform state management
- Proficient in translating abstract solutions into fully developed Terraform Enterprise code utilizing a combination of disciplines/concepts like modules and state.
- Knowledge in Open Source and Git Concepts
- 1 or more years of supporting Azure Cloud and AWS Cloud (Expert working Knowledge in Both Cloud are a requirement).
- Google Cloud is desirable.
- 1 or more years of Application Support
- 1 or more years of Network Support and troubleshooting
- Proficient knowledge of IP networks, subnets, routing.
- 1 or more years of coding solutions and scripting processes for automation.
- Microsoft Active Directory, LDAP technologies, etc.
- 1 or more years of experience deploying and troubleshooting key cloud network technologies: Load balancer, Application load balancers, firewall.
- 1 or more years of experience of integration with cloud deployed solutions, back to on premise data centers, cross cloud integrations, etc.
- Administration of Microsoft Windows Operating systems and Linux Red Hat Operating systems.
- Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
- Excellent collaborative skills and attitude.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
- Process oriented candidate who enjoys automating
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Excellent analytical, decision-making, problem-solving, team, and time management skills
- Ability to persuade and influence others on the best approach to take.
- Practical experience with Power Automate and/or Logic Apps.
- Work closely with software developers, production support, and information security to automate and support infrastructure and tooling in cloud-based platforms
- Leverage infrastructure-as-code (IaC) to architect and provision all workload resources and components using cloud-agnostic and/or cloud-native tooling
- Apply automated deployment tool sets and infrastructure including environments and code management using Continuous Integration and Continuous Delivery processes
- Build solutions based on security, monitoring, logging, and alerting requirements
- Integrate on premise solutions with Cloud resources
- Develop testing use cases and detailed testing plans that map to the documented business and technical requirements, Monitor application performance and detect conditions affecting the health of IT cloud services in various cloud platforms
Preferred Education: Bachelor's degree in a related field, A Bachelor's degree in computer science or information systems Required, Master in Computer Science or Security desired. Required Education: HS diploma or GED PREFFERED CERTIFICATION: AWS Solutions Architect Associate Azure #DICE ...@c4techservices.com