To facilitate the activities of a nursing unit through the effective performance of receptionist, clerical processes and/or to assist Registered Professional Nurses in performing assigned patient care and unit maintenance activities. The position manages information and connects physicians, staff, and visitors with appropriate resources.
- Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.* Knowledgeable and skilled in applicable procedures in providing care.* Provides for hygiene needs of assigned patients (AM/PM care, oral hygiene, perineal care, shampoo, bathing, care of TED, SCD hose.)* Provides for elimination needs of assigned patient. (assist to the bathroom, Foley care, bowel movements, records output.)* Provides for comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher are within reach. Ambulating)* Performs measurements of assigned patients (I&O, TPR, B/P, weights).* Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. bilichek, help with breastfeeding, infant heelstick specimen collection.* Willingly responds to requests by nursing staff accepting delegated duties from the Nurse.* Assists with admission, transfer, and discharge of patient.* Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.* Achieves patient satisfaction when providing patient care.* Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.* Answers all call lights promptly* Respects privacy* Reports pertinent patient information to the nurse assigned to the patient in a timely manner. Documentation is completed on all documents used prior to leaving shift.* Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies.
- Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe environment* Completes work within assigned shift.* Prevents waste of supplies and linen.* Checks patient rooms and other areas- restocking as needed.* Demonstrates ability to organize and prioritize work with changes as directed by the nurse.* Uses slow time to improve unit appearance and accept additional assignments.* Assists others in assignment completion.* Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items.* Responds promptly to urgent requests.* Provides for safety measures of assigned patients (lift equipment, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)* Adheres to Hand washing policy* Offers assistance when needed* Utilizes proper phone techniques, I.e.: hold, transfer, etc.* Prioritizes and accurately channels incoming and outgoing information* Maintains flexibility and is able to adapt to rapidly changing environment and work volume. I.e. Code Blue, staffing needs* Assists in achieving department goals and objectives.* Recognizes role others play in providing care to the patient. Provides pertinent information on assigned patients to the nurse during the shift and as requested.
- Accurate completion of records and charting. Completion of needed clerical duties specific to the area assigned* Complete/maintain the state log books, Newborn screen collection slip.* Prepare charts for anticipated D/C's, faxing discharge summary to the PCP.* Assembles admission packets* Ensure appropriate charges are entered.* Demonstrates knowledge of ordering supplies for the unit as delegated* Runs errands and performs extra duties as requested.* Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes.* File reports from printer/fax* Checks nutrition inventory and re-orders as needed* Utilizes Technology accurately and efficiently.* Prints labels as needed* Understands and is knowledgeable of computer downtime procedures* Utilizes the Intra