Job Location : Napa,CA, USA
**!!!!Restaurant support!!! !!!Soporte para Ristorante !!!!!**
Napa, CA **SUMMARY OF POSITION:**
Under direct supervision, the Service Aide is responsible for completing kitchen and cleaning tasks for a specified customer and follows as duty list to ensure excellent service is provided daily. The Service Aide follows a schedule set by the Manager. Position completes tasks including but not limited to dish-washing, pot washing, dish room support and cleaning of the kitchens and dish rooms. The Service Aide is also responsible for performing additional duties including housekeeping of bathrooms, classrooms, detail clean-up work and common areas.
**DUTIES & RESPONSIBILITIES:**
* Follows and completes daily, weekly and monthly duty list for cleaning tasks provided by Supervisor; Works with team members as needed to complete tasks assigned
* Completes work with excellent quality and within the required timeline given
* Follows a monthly on-call schedule for weekend and overtime coverage as needed
* Provides excellent customer service each day by following the guidelines of the Site Specific Training Guide
* Begins work in a presentable manner, well-groomed, wearing the required uniform and footwear
* Maintains custodial and stewarding supplies given to complete tasks by keeping them cleaning and storing them properly at the end of shift
* Communicates daily with Supervisor to ensure proper understanding of work to be completed
* Follows chain of command and communicates to the appropriate parties when issues arise
**COMPETENCIES:**
* Working knowledge of basic housekeeping tasks
* Working knowledge of dish-washing methods
* High School Diploma or General Equivalent Degree (GED)
* A criminal background check will be conducted
* Ability to pass random drug and alcohol screening throughout the year
* Ability to handle stressful situations and work within deadlines
* Ability to provide customer service when interacting with the public, our customer and students throughout the work day
**WORKING & PHYSICAL CONDITIONS:**
* Tasks will involve use of public or shared bathroom facilities with potential exposure to blood-borne diseases. Employees are required to wear personal equipment protection (PPE). Fast paced environment; Public space; Time management needed to balance and complete tasks throughout the day.
* Ability to lift forty (40) pounds occasionally. The position involves walking, standing for long periods of time and includes stooping, squatting, lifting, carrying, pushing, pulling, bending and climbing stairs.
* Noise levels may increase when operating equipment, ear plugs are required.
* Use of ladder with supervision. Use of ladder without supervision (after training)
**UNIFORM REQUIREMENTS:**
* The employee is responsible for wearing Black Pants and non-slip black work shoes. Sneakers or any show which looks like a sneaker are not acceptable.
* Uniform Shirts are provided by Cintas Uniform Company. Eleven (11) shirts will be provided and laundered each week. Uniform shirts will be kept in the employees locker on site.
* Dangling jewelry is prohibited at the work site and includes all necklaces, bracelets and earrings.
* Tattoos must be covered under uniform; Tattoo sleeves should be covered with a long sleeved shirt and / or a tattoo sleeve.
* Piercings must be taken out during work hours, including all face and mouth piercings.
* Hair should be kept tied up, clipped or pulled back during work hours.