Description
Home Search Jobs Job Description Customer Support Specialist Contract: New York, New York, US Salary: $17.00 Per Hour Job Code: 353653 End Date: 2024-10-10 Days Left: 13 days, 3 hours left Apply Title: Customer Support Specialist Duration: 3 months Location: Remote Responsibilities:
- Provides assistance to customers during all phases of the inventory process.
- Assists customers with their questions about how to set up and operate our equipment to successfully conduct their inventories.
- Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with the customer.
- Prepares and enters required client information/requests into the department's database to document customer interaction and resolution.
- Works under close supervision to answer questions regarding company products and services.
- Directs callers to appropriate resources Escalates complex questions to more senior representatives
Required Skills:
- HS Diploma and College background required.
- Light IT background preferred.
- Prior customer service experience is a must.
- Excellent communication skills.
- Computer literate; exposure to Windows environment.
- Worked remotely previously preferred
- Spanish helpful
- Flexible availability (especially on weekends) is a plus
Job Requirement - Customer support
- IT background
- Technical support
Reach Out to a Recruiter - Recruiter
- Email
- Phone
- Sanchej Waghmare
- ...@collabera.com
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