Product Delivery Manager
: Job Details :

Innovate here. And see your ideas come to life.It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.Job OverviewPosition Schedule: Full-TimeTeam Overview: You may be surprised to know that Edward Jones employs thousands of technologists - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are in the midst of embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.We've invested millions of dollars into new technology platforms to help improve what matters most in our industry, client experience. We're currently implementing a modern, cloud-based architecture and are looking for talented, and motived professionals that want to be part of providing the best client experience and financial resources possible.What You'll Do: Edward Jones is looking for a Product Delivery Manager to help lead innovation in Branch Business Segments responsible for supporting and enhancing branch Client Onboarding & Enrollment Systems. This role will have the dual responsibilities of Product Delivery Management over a durable product delivery team, focused on branch associate systems and people leadership for the software development associates within the team.As a Product Delivery Manager, you will lead change to implement, configure, enhance, and support Branch Business Segments tools and modules using the leading-edge technologies on cloud platforms. In this role, you will work closely with members of the team, enterprise architects, business leaders and product owners including continual strategy setting and evaluation of delivery team structure in alignment with firm needs and direction.Here are a few of the key responsibilities you will be a part of:

• Create strategy and continuously evaluate team structures and skills in alignment with roadmap and needs
• Build strong partnerships and relationships with Product, QA, UX, Agile Coaches, and Architecture
• Remove obstacles and coordinate resources to continually increase team throughput, predictability, and quality
• Reduce cycle times and improve usability scores by driving improvement of all things related to the SDLC for teams in their remit
• Work with shared services teams to remove impediments and obstacles for improvement of product delivery and cycle time
• Setting of product team success measures to deliver the right value to our clients
• Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables
• Develop and execute on-going improvements for processes related to the team (e.g., incident management escalations)
• Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of IS leadership
• Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos
• Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g., compliance change management, information security, etc.)
• Ability to hold teams accountable for setting and achieving Service Level Objectives

In the people leadership portion of this role, this leader will be responsible for:

• Coaching and mentoring of each team member through observation and timely feedback
• Identification of key team positions and develop ready-now successors
• Develop and execute on-going improvements for processes related to the team (e.g., resource management and support processes).
• Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions
• Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:Hiring Minimum: $113810Hiring Maximum: $193785Skills/RequirementsWhat Experience You'll Need:

• 5+ years of experience directly related to Software and Product Delivery technology with at least 1 year in a leadership role (mentoring, hiring, writing development plans, and performance reviews , etc.) preferred, including:
  • Deep, experience-based expertise on all aspects of SDLC best practices
  • Alignment with and understanding of agile product development principles and values

What Could Set You Apart:

• Financial Services or other regulated environment experience and/or industry license(s)

****Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday****Awards & AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesAbout UsJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report.1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.#LI-HO