IT Helpdesk Network Technician
: Job Details :

Position Summary:

Provide technical support for in-house hospital information system, network, and personal computers.

The role of the helpdesk network technician is to support and maintain users, computers, networks and security systems with a focus on high-level planning and design to support current and future business requirements. This position directly interacts with vendors, all IT Staff, and the Network Engineer. Helpdesk network technicians are responsible for implementing, operating, monitoring, configuring, and maintaining networks, and network hardware and information systems. The helpdesk network technician has a variety of tasks to perform such as installing network hardware, troubleshooting servers, operating software and hardware, managing network services, supporting network infrastructure, monitoring performance, managing security, managing user accounts, as well as restoring and backing up information systems. The helpdesk network technicians goal is to guarantee the integrity of high availability network infrastructure to enable optimal performance for Adirondack Health through continual service improvement and collaboration the IT Department and the organization. This role participates in on-call rotation.

Educational Requirements/ Qualifications:

Associate's degree in computer information systems/networking, bachelors degree preferred.

Job related experience with increasing levels of responsibility is required.

Job Type:

Full-Time

Benefits of Working Full-Time at Adirondack Health:

* Medical, Dental and Vision Insurance

* Paid Benefit Time (PTO and Sick days)

* Tuition Reimbursement

* 403(b) Retirement Plan with Employer Contributions

* And much