Support Engineer
: Job Details :

The Support Engineer will function as a member of the Software Engineering Team, and will collaborate with other team members to troubleshoot, diagnose and ultimately resolve user-facing software issues.

* Work with system vendors and technology partners to install and configure equipment and software, solve system problems, and implement solutions and upgrades.

* Configure, install, and maintain Microsoft Windows Server based systems and server software, including Microsoft SQL Server

* Installs and tests new systems and technical infrastructure for the station.

* Installs and maintains the IT network, switches, data backups, workstations, servers, and printers.

* Cable, connect, and configure technical infrastructure equipment for the station.

* Minimizes service interruptions at times of equipment and/or system failure by rapidly identifying and implementing solutions.

* Manage and assist users with e-mail and desktop support.

* Administer antivirus and similar support systems.

* Manage user accounts through Active Directory.

* Interprets and implements instructions and requests from other station personnel.

* Communicates with members of the engineering team and other teams to effectively resolve equipment and system issues.

* Interface with Nexstar Network, Security and Systems teams.

* Assist in maintaining all station broadcast equipment within the facility.

* Perform all other duties as assigned.

Requirements & Skills:

* Technical degree in Information Systems, Broadcasting, or a related field, or have an equivalent combination of education and demonstrable experience.

* SBE and Microsoft certification preferred.

* Minimum three years' experience with Windows Server environments

* Knowledge of current television broadcast systems including AP ENPS and Bitcentral experience a plus

* Networking support of various LAN/WAN devices and systems

* Proficiency with computers, IP based telephony, copiers, scanners, fax machines, and other office equipment

* Experience with digital transmitters, microwave equipment, and other broadcast-related equipment

* Ability to meet deadline, prioritize assignments and handle multiple tasks simultaneously.

* Ability to respond to trouble calls in a 247 environment (including nights, weekends, holidays as needed)

* Valid driver's license with an acceptable driving record

* Fluency in English

* Excellent communication skills, both oral and written