Shift Lead
: Job Details :


Shift Lead

Walgreens

Job Location : Oxford,MS, USA

Posted on : 2024-09-27T05:12:53Z

Job Description :

Location: Must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). City and state must be separated by a comma followed by a space (e.g., Houston, TX).

Are you the right candidate for this opportunity Make sure to read the full description below.

Responsibilities:

  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience by engaging customers and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members.
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members in the warehouse and vendor ordering process.
  • Registers all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
  • Assists manager in reviewing order exceptions and reverse logistics.
  • Assists manager in evaluating and developing displays and completing resets.
  • Maintains accurate inventory counts and on-hand quantities.
  • Ensures the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes.
  • Assists with bookkeeping activities, including cash report and ledgers.
  • Ensures clean, neat, orderly store condition and appearance.
  • Assists with separation of food items and stock rotation.
  • Has working knowledge of store systems and equipment.
  • Assists at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures.
  • Completes special assignments and other tasks as assigned.
  • Training & Personal Development:

  • Attends training and completes PPLs as requested by Manager.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
  • Communications:

  • Serves as a liaison between management and non-management team members.
  • Reports disciplinary issues and customer complaints to management.
  • Job ID: 1480180BR

    Company: Walgreens

    Employment Type: Part-time

    Job Function: Retail

    Full Store Address: 1808 UNIVERSITY AVE, OXFORD, MS, 38655

    External Basic Qualifications:

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).
  • Preferred Qualifications:

  • Knowledge of store inventory control.
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