American Girl Retail Associate (Part-Time)
: Job Details :

Posting Title: American Girl Retail Associate (Part-Time)

Requisition Number: R230362

Company: American Girl Retail

Location: Chicago, Illinois

Address: 835 N Michigan Ave

Zip Code: 60611

Job Category: Sales

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences, and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.

The Team: The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division.

The Opportunity: The Sales Department Clerk (Retail Associate) is located at AG Retail Chicago and reports directly to the Assistant Department Manager. We are looking for a dynamic individual who has the interpersonal skills to provide prompt, efficient, and exceptional sales assistance within our customer-oriented environment.

What Your Impact Will Be:

• Approach, acknowledge, and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on a timely basis.
• Provide assistance to accomplish team and company goals.

What We're Looking For:

• Sales experience in the specialty retail or service industry preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

How We Work:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals.
• We innovate: At Mattel, we always aim to find new and better ways to create innovative products and experiences.
• We execute: We are a performance-driven company, striving for excellence and focused on pursuing best-in-class outcomes.

Who We Are: American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT), a leading global toy and family entertainment company.

Mattel is recognized as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators in 2022.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

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