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Human Resources Coordinator
Reports to Job Role: Executive Vice President, Human Resources
FLSA: Non-Exempt
Role: Team Member
Descriptive Summary
The Human Resources Coordinator is a critical HR team member who supports the hands-on administration and coordination of the Human Resource functions. Under the direction of the Executive Vice President, Human Resources, the Human Resources Coordinator is responsible for supporting talent acquisition, hiring and on-boarding, benefits administration, and payroll.
Key Performance Indicators
Human Resources Management
- Acts as primary point of contact for employee questions while providing excellent written and verbal communication. Customer service and attention to detail are essential.
- Maintains personnel information, including paper files and HR information system data, in compliance with applicable legal requirements. Responsible for HR information system data entry. Ensure regular update of employee records (HRIS) and files.
- Processes background check forms.
- Supports managers with performance reviews by generating reports and reminders, tracking completion, and ensuring compliance with agency policy and procedures.
- Maintains training records in the HR information system and support managers regarding employee development and mandated trainings. Assists, and where appropriate, facilitates agency-trainings for employees, managers, and leaders.
- Processes employment verifications and reference checks in compliance with agency policy and procedures.
Talent Acquisition
- Works with the Senior Manager, Talent Acquisition to assist with on-boarding tasks and ensure a positive experience for new employees. Cross-trains on all on-boarding duties and acts as back up.
- Assists with background checks as needed.
Benefits Administration
- Reconciles invoices and prepares payment requests for employee benefits.
- Assists employees with enrollment and updating of benefits documents.
- Assists employees with questions or problems with benefits.
- Processes COBRA notices and requests.
- Supports annual open enrollment process.
- Assists with FMLA paperwork and hours tracking.
Payroll
- Responsible for reviewing time sheets, entering mileage and reimbursement payments, ensuring policy compliance, and resolving timecard errors.
- Works closely with Executive Vice President, Human Resources and in conjunction with the Finance department to ensure timely and accurate completion of payroll.
- Cross trains on all payroll functions and acts as back up.
Additional Duties and Responsibilities:
- Provides general administrative support such as preparing correspondence, forms, and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, and tracking deadlines.
- Works with IT to ensure employee set up and termination of account.
- Serves as Notary Public.
- Performs any other duties deemed necessary to support the HR team or the agency.
Education and Experience
- Two or more years of human resources or administrative experience, preferably in a non-profit agency.
- Associates degree in human resources or related field. A combination of education and experience may be substituted for the degree requirement.
- Payroll experience preferred.
- Experience in customer service.
- Knowledge of state and federal employment laws and regulations preferred.
- Knowledge of Human Resources Information Systems (HRIS) and payroll systems preferred.
Skills:
- Highest work ethic, boundary limitations, and confidentiality.
- Strong oral and written communication skills with a keen attention to detail.
- Excellent interpersonal skills working with a diverse population.
- Excellent customer service and active listening skills.
- Must be or be eligible to become a Notary Public.
- Proficiency in Microsoft Office
- Basic understanding of HR and/or payroll related databases and tracking systems.
- Competence to build and effectively manage interpersonal relationships at all levels.
Attitude
- Actively interested in supporting the agency and its role in the community.
- Attentive to constraints of time and funds.
- Respectful of staff, volunteers, funders, and clients.
- Forward thinker, considering not just today but what are the implications for tomorrow.
- Collaborative team member and self-motivated independent worker.
Work Environment:
This position is performed in a traditional office environment. While some remote work is allowed, the bulk of the hours will be in the office. May require occasional travel to local agency locations in a personal vehicle.
An Equal Opportunity Employer
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