Customer Service Representative
: Job Details :

Company Description

Army Navy Outdoors is a resource for outdoor, military, and survival gear. The company's mission is to provide a large selection of quality gear while offering trained experts to guide and answer all questions. With an 80,000-square-foot warehouse housing one of the largest U.S. surplus inventories, Army Navy Outdoors can quickly respond to disaster, emergency, or humanitarian needs.

Role Description

The ideal candidate must live in the state of Texas with ability to train on site in Greenville, TX.

This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience, as well as contributing to the overall operational efficiency.

Qualifications

• Customer Service and Customer Support skills
• Strong communication and interpersonal skills
• Ability to multi-task and problem-solve efficiently
• Experience in handling customer inquiries and resolving issues effectively
• Attention to detail and organizational skills
• Proficiency in relevant software and platforms
• Previous experience in a similar role is required
• Enthusiasm for the outdoors and military gear is a plus

www.ArmyNavyOutdoors.com