Pay - $15.00 to $19.00 per hour APS Medical Billing, located in Toledo, OH, is looking for a motivated individual to join our IT team as a Computer Support Operator. This role is responsible for monitoring and ensuring correct operations of the iSeries computing systems and various network-based business applications. This individual also serves in the role of resolution coordinator. Essential Duties and Responsibilities
- Monitors performance of servers, hosts systems and network components for proper functions and availability to users
- Utilizes monitoring tools to review system console messages, event logs, email alerts, etc.
- Follows up on issues with the application development staff
- Responds to error conditions on monitored systems and servers by entering message responses or operating system commands or performing other actions such as mounting storage media, etc.
- Performs other duties as assigned
Qualification Requirements
- Associate's degree in a relevant field or equivalent combination of training and experience
- Basic working knowledge of multiple computer systems operations - iSeries (AS/400) and Microsoft Windows-based PCs and servers
- Proven, well-developed Analytical and Organizational Skills
- Effective Business Communicator (Written & Verbal)
Benefits Package includes
- Paid Time Off
- Medical plan
- Health Savings Account
- Alight - Personal Health Care Advisor
- Dental, Vision, Life Insurance, 401K
- Paid holidays
- EAP - Employee Assistance Program
We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.