NYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service. The facility also offers the region's only multi-person hyperbaric chamber, allowing up to nine patients to dive together at one time. Jacobi's Ambulatory Care Pavilion is a stunning complement to its inpatient acute care, allowing staff to provide patients with high-quality service in a modern, state-of-the-art environment. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Check us out online: www.nychealthandhospitals.org careers.nychhc.org Docs4nyc.org Job Description Purpose of Position: Under the clinical or behavioral health supervision, provides non-clinical supervision and ensures appropriate training and orientation are provided to Behavioral Health Associates (BHA's) assigned to all areas, where BHA services are needed, including Emergency Department (ED), Comprehensive Psychiatric Emergency Room (CPEP) and Inpatient and Out Patient Services.Acts in accordance with NYC Health & Hospitals, applicable local, state and federal rules, regulations and patient safety standards.Contributes to continuous improvement to patient safety and compliance activities. Responsibilities:
- Provide non-clinical supervision and coordinates the day to day activities of BHA's to ensure efficient and effective operations of the department and that the workflow is managed and monitored to meet the department and service needs.
- Participates in the orientation of new staff and ensures that new BHA's attend appropriate training (e.g. Behavioral Health Academy) and are assigned a preceptor for the duration of the orientation.
- Participates in the review, management and evaluation of staff performance, and based on observation and incidents, collaborates with the Assistant Director of Nursing and Head Nurse to re-assign BHA's.
- Coordinates in planning and scheduling of relevant training, including preventing and managing crisis situations (PMCS) classes; coordinates other appropriate activities to ensure staff are providing coordinated services.
- In collaboration with the Service Director or designee, plans and presents seminars to BHA's on relevant issues or new techniques or managing aggression.
- Attends treatment team meetings, when requested, for assistance in developing appropriate interventions for patients whose symptomatology includes aggression and/or violence.
- Acts as a liaison and serves as a resource to nurse educators and other appropriate staff on matters pertaining to activities, training, quality improvement initiatives and other relevant activities related to behavioral health.
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Minimum Qualifications 1. An Associate's degree in criminal justice, social services or a health-related area; and two (2) years of full-time experience in law enforcement, nursing or psychiatric/behavioral health in a high volume, intensive care environment; or 2. A High School diploma or a G.E.D. and three (3) years of full-time experience, as described in #1 above. 3. Completion of the NYC Health + Hospitals Supervisory Training within three (3) months of appointment. 4. *Successful completion of an appropriate training program in the application and use of restraints and seclusion must be completed prior to an individual performing such work. 5. Successful completion of an appropriate training in the performance of vital signs and grooming within ninety (90) calendar days of appointment to the title. *Special Note: As required by the Centers for Medicare and Medicaid Services (CMS), Hospital Conditions of Participation - Patients' Rights (42 CFR Part 482), before applying restraints, implementing seclusion, performing associated monitoring of the restrained or secluded individual, or providing care for such individual, staff must be trained and able to demonstrate competency in the performance of these actions.
Department Preferences Preventing and Managing Crisis Situations (PMCS) Certification Multiple Tours available: 7:00am-3:00pm, 3:00pm-11:00pm, and 11:00pm- 7:00am If you wish to apply for this position, please apply online by clicking the Apply Now button NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs