Gurwin Healthcare System is a full continuum of care providing extraordinary care and caring to the people that we serve. Set on a 36-acre campus in Commack, NY, the Gurwin Healthcare System includes the 460-bed Gurwin Jewish Nursing & Rehabilitation Center, providing short-term rehabilitation and long-term skilled nursing care, memory care, respiratory and ventilator care, palliative and hospice care, social and medical adult day programs, and on-site dialysis and infusion therapy. Sharing the campus is Gurwin's Assisted Living community (Gurwin Jewish ~ Fay J. Lindner Residences), our independent living community (Fountaingate Gardens) and Gurwin Certified and Licensed Home Care Services Agencies.
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Gurwin is renowned for its vision in providing the care the community needs while retaining the personalized touch of a much smaller organization, and our growing family of services offer opportunities to advance your career. We are currently seeking a full-time Community Coordinator to work Monday through Friday from 9:00am to 5:00pm. You will also be scheduled to work one weekend per month. The hourly rate of pay is $31.55 per hour with an additional $250 commission per move-in.
Principle Function:
Provides administrative support for the Fountaingate Team. Will coordinate move in between sales team and new members and conduct new member orientation. Responsible for high-level customer service delivery while maintaining overall office/community presentation and resident relations, satisfaction, and retention needs. Lead organization of office space, including all storage and inventory for the community. The Community Coordinator will lead the concierge initiatives and standards, manage all correspondence, and perform support duties as needed.
Essential Job Functions:
Maintain a professional manner, attitude, and dress at all times. Specifically maintaining a friendly and collaborative demeanor with peers, board members, applicants, guests, residents, and others.Manage all resident relation needs, satisfaction, and retention needs by aiding in all processes from inquiry to move in and continued residency.Communicate all information to interested parties, including inter-office, guests, vendors, or others. Must be able to maintain a discreet manner and approach with sensitive or confidential information.Able to respond to all internal and external inquiries or requests orally or in writing as assigned. Immediately bring all vital information to the Community Experience Director/Executive Director from both internal and external channels.Accurately maintain all resident information while complying with confidentiality as per Gurwin Policy.Able to compile statistics/reports as directed with efficiency in office software and proficient utilization of resources.Coordinate all appointments, meetings, activities, and operational needs of the Executive Director.Independently able to self-initiate fulfillment of office needs, including inventory management and accessibility to materials.Demonstrate high-level attention to detail with work completed, immediate workspace, and overall community presentation.Promote teamwork amongst all supervisory and peer team members while being a positive working environment culture leader.Contribute to community marketing, event, and operational success while integrating creative and innovative efforts into the team.Competently update vital marketing information, operational postings, website information, social media presence, and miscellaneous community items as directed.Able to manage multiple requests and tasks at a time with varying needs.Perform all other duties as requested or required.Specific Requirements:
Able to plan and prioritize work duties under the administration's direction while independently initiating all tasks and maintaining a high level of work in a fast-paced environment.Will be exposed to highly confidential information, demonstrate confidentiality, and only disclose with the Community Experience Director or others specifically directed by the Executive Director.Requires ability to read, understand and follow community emergency procedures and all other safety rules and regulations.We offer an excellent salary, dynamic work environment and a comprehensive benefits package.
Benefits:
- Medical Insurance (Anthem Blue Cross Blue Shield) for eligible employees, plus a family option. Includes:
- Fitness Reimbursement Program
- Wellness discounts
- Dental Insurance through MetLife
- Vision Insurance through Anthem Blue Cross Blue Shield (EyeMed)
- Accrued holiday/personal and vacation time; payout for unused sick time for those who qualify
- Flexible Spending Account – Medical and/or Dependent Care
- Long term disability Insurance for those who qualify (no cost to employee)
- Life Insurance – value is equal to employee's annual salary (no cost to employee)
- National Employee Assistance Program (no cost to employee)
- Childcare, membership and program discounts at Suffolk YJCC, Commack and Mid-Island YJCC, Plainview
- Tax deferred annuity plan – employee automatically enrolled with 3% contribution / employer contributes 4% after one year of service (graded vesting)
- Tuition Reimbursement up to $5,000 per year
- Sign-on bonus for specified clinical positions
- Employee Referral Bonus for specified clinical positions
- Starbuck's café on-site
- Staff cafeteria with subsidized pricing
- Employee perks including holiday gift cards, System-wide annual BBQ and Winter Celebrations, meals, treats and other theme related staff events
- Other discounts and added value for employees from outside corporations including BJs membership discount, Bethpage FCU savings perks, Plum Benefits Entertainment discounts and more!
EOE M/F/D/V
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