ITaccel
Job Location : Jersey City,NJ, USA
Posted on : 2024-09-30T06:37:21Z
Job Description :
Onsite in Jersey City Job Specifications :
- Assist and manage day-to-day requests using ZenDesk, our support request system
- Maintain and support various client technologies, such as Meeting/iPad Support, workstation setups, Mobile device configuration
- Cater to various on sites' audio-visual needs, including set-up, testing and maintenance
- Adhere to IT policies and procedures to ensure consistent quality of service
Skills: - Working knowledge of client technologies, such as:
- Mac OSX
- Mobile Device iOS and Management
- Microsoft Office Suite
- Excellent communication/customer service skills both written and verbally
- Communication technologies, such as LAN/Wireless LAN
Role Characteristics: - Strong understanding of customer needs and satisfaction
- Ability to communication effectively, both verbal and written
- Excellent interpersonal skills and willingness to embrace our culture
Apply Now!