Group Administrative Assistant - Refreshment ServicesDepartment: VB Administration 110009 Employment Type: Full Time Location: Van Buren Reporting To: Charles Giacona DescriptionWho we are: From humble beginnings as a coffee and vending provider in 1989, Continental has grown into Michigan's largest food management company. Today, our employees provide a wide range of custom dining, refreshment services and catering solutions through an impressive lineup of brands, including: Continental Caf & Catering, Co.Cuisine, Continental Canteen, Market Twenty 4 Seven, Infinity & Ovation Yacht Charters, Waterview Loft at Port Detroit, and Forte Belanger. Dedicated to the simple, yet powerful mission: Delight Our Guest. Every Meal. Every Day. Continental Services is looking for: A high-level, experienced Executive Assistant (EA) to join the Refreshments team in Van Buren, MI. The EA will have achieved success when the SVP, Refreshment Services Group (RSG) and other senior leaders on the team are able to focus their time, effort, and energy on the main objectives that drive business results. The EA is responsible for tracking progress on these items and providing regular support in the achievement of those objectives. The position will be based in our Van Buren, MI Office, and report to the Regional Vice Presidents of the RSG team. WHAT YOU'LL DO: While repetitive tasks can certainly be part of what this position will do, the tasks assigned can vary from week to week based on the needs of the executives. The EA needs to be someone who is flexible and can handle a variety of projects. The following tasks are a sampling of what is typically required on a regular basis: •Communication and Email Management: Maintain open and timely communication with team members. Actively pursue conversations via email, phone, and/or in person to achieve goals and objectives. Relay information and provide clarity and direction to individuals as needed. Defer questions outside of scope to senior leaders and facilitate timely turn-around on pending questions. Honor confidentiality as required within the position. •Complex Calendar Management and Scheduling: Maintain calendars for the assigned leadership team. Assist in the preparation and gathering of data for these meetings, compiling agendas and distributing action items prior to each meeting. Perform necessary follow-up post meeting, keeping track of items to be updated from meeting-to-meeting. •Research and Documentation: Assist senior leaders in the collection and consolidation of action plans and progress reports for outstanding projects. Maintain and distribute agendas, plans and notes so productive meetings and performance reviews can be conducted. •Project Management: Oversee key elements of project coordination, research, and documentation. Be an active participant on key projects, as well as, coordinate completion in line with goals, budgets, and objectives. WHO YOU ARE:
- Education: Associates or Bachelor's Degree Business Administration or Hospitality Management preferred. Prior experience will be considered.
- Knowledge and/or Professional Experience Preferred in the Following:
- Supporting C-Level Executives in an administrative capacity
- Successfully working in an office environment
- Successfully working with Executives while displaying distraction and confidentiality
- Extensive calendar management
- Travel booking
- Event planning
- Customer Service
- Responsive: We are committed to a high level of responsiveness both inside our business and with our clients and guests.
- Goal-oriented: We are a results-driven company. We are looking for someone who gets excited about reaching and exceeding goals.
- Committed to excellence: In everything we do, we want to exceed expectations, and reflect positively on the brand.
- Positive attitude: Our ideal candidate has a can-do spirit, is fun to be around, does not complain or make excuses.
- Professional appearance and demeanor: Our customers and those we work with experience our brand in 3D through our team members. We strive to present ourselves in such a way as to reflect well on our brand.
- Grace and poise under pressure: In a high-growth business, things are always changing, and there are times when things get intense. We pride ourselves on being able to function at a high level even when things get busy by working together as a team and communicating effectively.
- Servant-hearted leadership: The EA must be able to run point on large projects, and communicate effectively with our team, but also have no problem jumping and getting his/her hands dirty to reach the goal.
- Superior time management and organizational skills.
- High level of integrity, and dependability with a strong sense of urgency and result-orientation. Trustworthy and discreet, with high ethical standards and a professional image.
- Strong work ethic. Ability to handle multiple priorities. Ability to absorb new information quickly and translate key points into positive outcomes.
- Demonstrated ability to engage and communicate effectively to various levels of talent within the organization.
Skills and Abilities:
- Communication: The EA must be an excellent communicator, in both written and oral form. This includes proficiency in spelling, grammar, and punctuation.
- Organization: Our EA needs to be highly organized and detail-oriented with the ability to define parameters, collect data, consolidate information, and make recommendations.
- Team Work: The unity, camaraderie and culture of the team is something that's very important to us. Therefore, we're looking for someone who is a good fit with our other team members.
- Anticipate Needs: As a part of our commitment to excellence, our team always strives to anticipate and serve needs in advance whenever possible. The right EA will have foresight and the ability to anticipate needs before they arise.
- Strong proficiency with electronic communication, Microsoft Office Suite, and related systems. Experience with Apple / Mac Computers and Operating Systems a plus. The ability to embrace and learn new technology quickly is an absolute must.
WHAT YOU'LL ENJOY: We value the health, safety and well-being of our associates. For that reason, we offer a competitive compensation package for our employees. Employees can also use our inclusive employee assistance program. Location specific perks may also include wellness programming, on the job training, corporate hosted classes, certification, and team events. To ensure we protect our team members and the integrity of our company, all associates are required to go through a background check prior to starting with the company. The background check will include validation of information supplied on the application, criminal history, and drug screening. Depending on the nature of the position, additional checks such as driving history, physical ability, or credit check may also be required. Please speak with the recruiter during the application process for more details. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It's not intended to be all inclusive. Continental is proud to be an Equal Opportunity Employer. #CONALB