Location : Nashua Job Type: Full-Time Job Number: 202300085 Division: University Advancement Department: Uni Adv & Alumi Relations Opening Date: 08/27/2024 Description Rivier University is hiring a Switchboard Operator/Receptionist for the Learning Commons on campus. The Switchboard Operator/Receptionist operates the central University switchboard, referring callers to the appropriate office or personnel and responding to a variety of inquiries with accuracy; serves as the receptionist for the Learning Commons; and provides a variety of administrative support functions for the Office of University Advancement and Alumni Relations. Duties and Responsibilities
- Operate the central switchboard: answer incoming calls, connect callers to proper offices and personnel, routinely retrieve and process University voicemail messages
- Maintain accurate and up-to-date information on University offices, events, programs, and procedures to answer inquiries in an efficient and accurate manner
- Serve as receptionist for the Learning Commons, referring visitors to appropriate offices and performing a variety of routine support tasks for the building
- Pick up mail each day and distribute to offices in the building
- Perform a variety of support tasks for the Office of University Advancement including data entry, mailing preparation and fulfillment, preparing event materials, etc.
Typical Qualifications
- High school diploma
- Relevant switchboard/telephone and reception experience
- Excellent customer service and interpersonal communication skills
- Basic administrative support experience a plus
Supplemental Information This position is full-time, in-person Monday through Friday. In addition to a competitive salary, Rivier University offers full-time employees a comprehensive benefits package which includes medical, dental and vision coverage, employer paid life and disability plans, retirement plan with employer match, Health Reimbursement Arrangement (HRA), Health Savings Account (HSA) with employer contribution, flexible spending accounts, paid time off, holidays, educational assistance benefits, employee assistance program (EAP) and a variety of additional discounts and services. To learn more details, vist our