Job Location : Fairfield,OH, USA
Job Title: Membership AssistantEmployer: Costco
Job Description:
As a Membership Assistant at Costco, you will be responsible for assisting customers with membership applications, renewals, and inquiries. You will provide exceptional customer service, ensuring that customers havea positive experience and that their membership needs are met. Your role is crucial in maintaining and growing Costco's membership base.
Key Responsibilities:- Assist customers with membership applications and renewals.- Provide information about membership benefits and services.- Process membership payments and issue membership cards.- Address customer inquiries and resolve any membership issues.- Maintain accurate membership records and documentation.- Promote and upsell membership upgrades and services.- Collaborate with team members to meet membership targets.
Qualifications:- High school diploma or equivalent.- Previous customer service or sales experience preferred.- Strong communication and interpersonal skills.- Ability to handle transactions accurately and efficiently.- Basic computer skills and attention to detail.- Ability to stand for extended periods.