Job Location : San Diego,CA, USA
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Assistant Supervisor, Entertainment (Costumes)
What you get to do:
* Directs daily operations.
* Coach, mentor, and directs staff.
* Assist in the interview process.
* Leads orientation process of new ambassadors.
* Leads training and development of new ambassadors.
* Responsible for staff scheduling.
* Assist with evaluations and the development of ambassadors.
* Reviews annual performance appraisal with ambassador and supervisor.
* Participates in creative sessions with show and events productions.
* Works with producers and performance operations to maintain show standards.
* Responsible for maintaining assigned area labor and expense budgets.
* Produces and maintains accurate documentation.
* Maintains a safe work environment and safety requirements.
* Maintains cleanliness of all assigned work areas.
* Maintains, upholds and respects all ambassador confidentiality and leadership issues.
* Ensures excellence in customer service by responding to customer requirements, expectations and needs.
* Maintains a positive and flexible attitude.
* Occasionally may assist other locations and areas throughout the park as needed.
* Models company trainings related to guest interactions and animal areas.
* Other duties as assigned.
What is takes to succeed:
* At least 18 years of age.
* High school diploma or equivalent.
* Minimum of one year of professional or college-level experience in costume related fields preferred.
* At least six months previous experience in a leadership role and one year theme park related experience preferred.
* A valid California driver's license; visiting students and military must have valid driver's license from state of residency and able to provide a copy of the DMV report.
* Able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs.
* Strong written and verbal communication skills; able to read, write and speak English.
* Strong presentation skills including the ability to speak clearly and comfortable in front of large groups and in different environments; including, but not limited to, training classes.
* Working knowledge of computer-based resources such as Microsoft Office and other park related programs (i.e., SAP, Concur, Kronos, etc.).
* Able to complete assigned projects in a timely and professional manner.
* Able to handle multiple tasks in a fast-paced work environment.
* Able to maintain a positive and flexible attitude in an ever-changing work environment.
* Proficient organization and planning skills.
* Stand, walk and/or sit for prolonged periods of time.
* Able to meet required availability.
* Able to lift or move up to 30lbs.
* Possess basic research and development of product skills.
* Proficient knowledge in one or more areas of costume craft such as construction of costumes, dresser for theater shows, cutting skills and pattern building preferred.
* Mechanically inclined with skills in hand tools preferred.
* Experience with multitude of fabrics such as furs, netting and four way stretch preferred
Compensation: 20.00 USD Hourly
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
* FREE park admission
* Discounts on park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.
* Scholarship opportunities
* Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.