Job Location : all cities,PA, USA
Insight Global is looking for a sharp Service Desk/PC Support. They will be supporting the internal employees for internal Supporting 70 to 100 internal that sit in another country. They will be managing tickets through the ServiceNow ticketing system, receiving inbound technical support tickets/calls/emails from internal company employees, could profiling/imaging machines, troubleshooting windows profile issues, active directory password resets, and support internal company applications. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
- 2 years of technical support experience- Troubleshooting experience Citrix basic understanding used it in past ex: how to kill Install software through SCCM - Ticketing System (ServiceNow preferred)- PC experience Windows environment (windows 10/11)- Active Directory (Azure Directory+) building and setting up profiles - PERSONALITY must be quick, go getter, eager to learn, and pick things up.