Job DescriptionJob Description
Loup Employees are the most important link between our company and the community! Their outstanding customer services will provide a welcoming atmosphere for new customers and a continued connection for returning customers.
Key Roles
Loup was carefully designed to provide an efficient and streamlined work experience for our employees. All employees will be trained to work successfully in every area within Loup. These include:
- Customer Service - Provide outstanding customer service from the moment customers enter the door to the moment they leave. This includes offering customers a warm welcome, carefully attending to their order, showing every customer gratitude for their support.
- Soup Bar - Share mouthwatering descriptions of our soups with customers with a genuine excitement for our soups. Includes knowledge of ingredients, allergens, etc. Plate soups, sandwiches, and sides (or appropriately package for to-go orders).
- Sandwich Assembly - Accurately assemble and heat sandwiches from customer orders.
- Organized - Follow systems and procedures to independently keep your work area and the overall cafe clean, organized, and welcoming.
Experience & Skills
Required:
- Soup Lover!
- Customer Service Enthusiast
- Organized, detail-oriented, accountable
- Coachable, eager to keep learning
- Ability to communicate constructively, effectively, and professionally
- Ability to work on your feet for an entire shift
- Ability to work as a part of a team
- Ability to multitask: take orders, prepare orders, and talk with the customer
Preferred: Retail or Customer Service Experience