Job Location : Hampton,VA, USA
Rock Solid Janitorial, Inc.
Area Team Lead: Full-Time/Hourly
Reports to: Area Supervisor
Summary/Objective of Job Duties and Responsibilities:
An Area Team Lead serves as a member of our team supporting Operations. This individual supports our
effort through effective utilization of the company's established processes while supporting the
Company's mission through the collaboration of trained teams and effective communication on all levels.
The Area Team Lead must be very organized and efficient. The Area Team Lead must also be able to effectively
‘lead by example' each of the teams at the facility in order to maintain the standard set forth by Rock
Solid Janitorial. In this business, the facilities for which the Area Team Lead is responsible could either
increase or decrease in number. Travel and long scheduled hours are required. This position also requires the ability to work as a “Fill-in” if an employee calls out for their scheduled shift.
Essential Duties and Responsibilities:
At times this job requires that the Area Team Lead be able to stand and walk for longer periods of time, climb stairs, stretch, kneel, lift, bend, stoop, pull, push, etc. In order to accomplish tasks.
Operations
1. Prepare schedules for initial site visits. This will entail introductions and facility tours.
2. Set clear team goals and evaluate progress.
3. Effective training of team members. Coordinating/Scheduling staff meetings as needed.
4. Ensuring that facilities are properly staffed and that supplies and equipment are readily available.
4. Act as liaison for communicating directly with customers as required. Provide regular status reports.
5. Conduct thorough building inspections, with the team leader/custodians to include janitor closets.
6. Ensure all paperwork is thoroughly completed to include signatures where necessary and proper
documents are obtained.
7. Provide coaching and performance documentation as well as yearly assessment reviews on Team
Leaders. Collect performance reviews from Team Leaders.
8. Coordinate and set up training classes, as assigned.
9. Assist with any additional assignments or projects as necessary in order to ensure facilities are serviced to standard.
10. Responsible for preventing conflict and resolving it if it does arise.
Experience:
1. Minimum three years prior training, teaching, or related management experience.
2. Writing proficiency to be able to write performance reviews, and other job-related items in a clear,
concise, and grammatically correct manner.
3. Excellent Communicator (oral, written, and listening skills).
4. Be able to handle multiple projects/assignments concurrently and be result-oriented.
5. Be highly motivated to work both independently and in a team environment.
6. Be able to maintain confidentiality.
7. Have the ability to handle difficult situations and persons positively and professionally.
8. Have the ability to train, coach, and motivate staff on how to clean effectively and efficiently.
9. Must be able to pass state background checks as required by the facility.
Requirements: