Customer Onboarding Specialist
: Job Details :

Company InformationContinuously ranked as one of South Carolina's Best Places to Work, AMAROK (formerly known as Electric Guard Dog) is the Nation's leader in security industry andtheUltimate Perimeter Security. Our unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7.Are you passionate about providing exceptional customer service and ensuring seamless system installations?Join our dynamic team as an Customer Onboarding Specialist! In this role, you'll play a crucial part in delighting our customers by guiding them through the onboarding process and ensuring their systems are functioning optimally. Anticipated compensation for this role is $27/h .What you'll do:Build strong relationships:Connect with customers to understand their needs and provide personalized support.Ensure quality:Conduct thorough quality assurance checks on installed assets to guarantee customer satisfaction.Provide expert training:Educate customers on how to use their systems effectively, empowering them to make the most of their investment.Collaborate with teams:Work closely with our installation and customer care teams to deliver a seamless customer experience.What we're looking for:Excellent communication skills:Ability to articulate technical information clearly and confidently.Strong problem-solving skills:A knack for identifying and resolving issues efficiently.Customer-focused mindset:A passion for providing exceptional service and building lasting relationships.Organizational skills:The ability to manage multiple tasks and prioritize effectively.Why chose AMAROK?AMAROK is driven by our companies' core values and we strive to facilitate a greater sense of purpose in our career opportunities.Health Benefits (Medical, Dental & Vision)Tuition Reimbursement ProgramShort & Long-term disabilityLife InsuranceFlexible Spending Account (Section 125)Matching 401K retirement planCareer advancementBonus opportunitiesGenerous PTOOur recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please email ...@amarok.com to request a copy of our Data Privacy Policy. Please be advised that if you are not selected for interviewing, we may retain your application and personal data for future consideration unless you explicitly request otherwise. If you wish to have your information removed from our records, please email ...@amarok.com.