ASC Talent Acquisition Coordinator(Bilingual in Portuguese)
: Job Details :

Position: ASC Talent Acquisition Coordinator(Bilingual in Portuguese)Location : San Antonio, TXDuration : 12 Months ContractTotal Hours/week : 40.001st shiftDescription:This position reports to the Americas Talent Acquisition Coordinator Lead and the purpose of this position is to support the Talent Acquisition Process Lead and Talent Acquisition Center of Excellence (CoE) in ensuring the Talent Acquisition Group meets its goal of effectively and efficiently supporting Talent Acquisition for the Americas.Key Responsibilities:Become an expert on the system/s supporting the Talent AcquisitionProvide data/information to the Talent Acquisition Coordinator Lead, Talent Acquisition/Management Process Lead, and Talent Acquisition CoE as needed to address problems, solve questions or analyze efficiency or effectivenessPerform tasks in support of Talent Acquisition in accordance with standard operating procedures. This may include processing transactions in Workday or other systems.Support special projectsProvide support to the Customer Interaction Center (CIC) as required. This may include systems navigation, call script support, etc.Create written communications instructing users how to use systemsManage and support any escalated or high quality CIC casesCommunicate any downstream impacts from CoEs to tier 1 supportFlag any gaps in knowledge management materials at tier 0 (HROne) and tier 1 (call scripts).Complete all forms requests from the CICScreen candidates per requirements and schedule interviews, coordinate logistics and sending of information to candidates and interviewerInitiate the various due diligence assessments where required (i.e. select background check, medical check, drug test, credential verification etc.). Trigger vendor support where availableInitiate new hire on-boarding by ensuring information has been created in Workday and various required documents have been obtained from the new hire and where required to handover downstreamEducational Qualifications & Previous Experience:High School Diploma or equivalent; Associate's Degree or equivalent or related specialized courses preferredExperience working in aShared Services environmentPrevious experience as a systems “super-user”Expert proficiency in EnglishExpert proficiency inPortugueseKnowledge, Skills & Abilities:Ability to resolve routine problems and questions independentlyExcellent organization skillsAbility to pay close attention to details and use time effectivelyExcellent oral and written communication skills and the ability to independently compose routine written communicationsExperience using a Human Resource Information System is desirable, especially WorkdayExperience using a case management system and knowledge portalAbility to work in a fast paced team environmentMulti-tasking capabilities to manage several caseloads