Care Coordinator
: Job Details :

CARE COORDINATOR JOB DESCRIPTIONSalary: $ 43,888.00On call: $ 400.00Care Coordinators are key personnel in the daily operations of a home care office. From answering the phones, to being in the field interacting with clients and referral sources, care coordinators scope of responsibility is varied, fast paced, and rewarding. A mix of social services, operations, customer service, finance, sales, recruiting, and human resources are all parts of a Care Coordinator's exciting role.Care Coordinator Duties:Support office manager with scheduling, marketing, interviewing, and administrative dutiesConduct telephone intakes with new or potential clientsPerform initial home visits with new or potential clients to explain services and obtain a signed service agreementExecute follow-up home visits with existing clientsManage all scheduling activities, including replacement and substitute caregiversResolve client, family, and caregiver differencesMaintain files to meet all internal, state, and Federal quality and compliance standardsCoordinate, screen, and interview prospective caregiversSelect and interact with appropriate caregiversConduct service calls with prospective clientsOn call rotationRequirementsCARE COORDINATOR JOB REQUIREMENTSEssential Skills/Qualities:Nurturing ability (Caring, empathetic, compassionate)Articulate, with strong verbal and written skills and pleasant phone mannerHigh level of emotional intelligenceCreative problem solving skillsOrganized and detail oriented; good documentation skills.Griswold Home Care is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.Job Type: Full-time