DINING SERVICES ASSOCIATE
: Job Details :

Description:

JOB DESCRIPTION:

• Teams with unit personnel to assure the delivery of meals to patients in a timely fashion in accordance with defined service standards.
• Assures that the tray and all components are accurate and attractively presented.
• Assures patients receive the food items they desire, including special requested items within the parameters of the patients diet order.
• May open packages and arrange items on the tray for patients.
• Communicates to nursing when there are patients that require special assistance with feeding.
• Assures that all trays are retrieved at the end of the meal and returned to the kitchen or loaded onto the transport cart for delivery to the kitchen.
• Enters food preferences into the card file section of the diet software system.
• Performs appropriate updates and back up procedures when the software or interfaces are down.
• Provides written reports from each meal period to the team leader or manager and immediately brings their attention to any concerns with food quality, the menu or other aspects of the meal service.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent preferred.
• Must be able to read, write, and follow instructions.
• At least two years of college preferred.
• Previous hospitality experience preferred.
• Experience in a high volume operation preferred.
• Fast food experience does not qualify.
• Demonstrated skills in customer service, critical thinking, problem solving and written and verbal communication.
• Ability to make sound judgments while quickly processing information.
• Proficient computer and web-based software skills including the ability to adapt to regular changes in software programs and processes.
• Ability to lift up to 50 lbs.
• Ability to walk and stand for extended periods.
• Ability push and/or pull carts weighing up to 250 pounds.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:

Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.