LOSS PREVENTION OFFICER - PART TIME
: Job Details :

Location:

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description:

The Loss Prevention Officer ensures the safety and security of the Resort, its guests, members and associates and provides a quality customer experience while doing so. Officers enforce policies and procedures of the Resort while balancing the need to deliver an upscale experience. Officers will observe and report suspicious circumstances and be ever-present throughout the sprawling Resort grounds. Officers proactively protect the physical assets of the property at all times and respond to emergencies as needed. The ability to record and write incident and accident reports accurately and according to specifications is needed. The ability to utilize PPE and sanitation chemicals safely & effectively.

Responsibilities:

• Act and perform the assigned tasks as an extension of management.
• Observe and report both verbally and in writing on all assignments.
• Use computers and software to generate effective, concise reporting.
• Patrol the hotel property. Report and record all unsafe conditions.
• Ensure the protection and preservation of hotel, guest and employee property. Maintain current and thorough knowledge of the Resorts emergency and life safety procedures.
• Ability to accept and complete specific assigned tasks, bike, pool chemical follow-up.
• Conduct investigations.
• Conduct safety inspections.
• Lock and secure the Resort.
• Conduct accident investigations and write accident reports.
• Assist Associates in getting care for accidents as needed.
• Assist guests and associates with entry and exit from secured areas according to Resort policy.
• Enforce hotel policies and procedures.
• Respond to life-threatening emergencies as well as criminal behavior according to Resort policy.
• Maintain a professional attitude and appearance.
• Respond to customer-service related tasks as needed.
• In absence of Rooms Departments, perform basic check-in, cleanliness, luggage, or service requests.

Qualifications:

• Must have a background check without serious criminal record and a safe driving record.
• Must attain a valid Food Handlers Certification and TIPS Alcohol Certification upon hire.
• CPR Certification preferred or able to gain upon employment.
• Ability to verbally communicate clearly, professionally and diplomatically is required.
• Must be adept at handling tense and difficult situations, gaining compliance / cooperation without undue escalation and acting in a calm manner at all times.
• Hotel / Resort experience preferred.
• Prior Security/Loss Prevention experience: strongly preferred.
• Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays
• Minimum 25 words-per-minute (WPM). 35 WPM preferred.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet browsers required. Incident Report software and Chrome Browser experience preferred.
• High School Degree or GED required. Some college preferred.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee may walk up to 10 miles cumulatively per day. The employee frequently is required to talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift up to 100 pounds and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $24.00/hr

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The

EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and

the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and

need special assistance to apply for a posted position, please send an email to ...@omnihotels.com.