Patient Support Specialist
: Job Details :

My client, a reputable healthcare company in Atlanta, GA is hiring for a Patient Support Specialist with competitive pay and growth opportunity!

Job Description:

• Handling inbound calls 95% of the time - answering inquiries or transferring due to the mainline having limited prompts & about 30% of the calls are scheduling. Handling outbound calls 5% of the time for follow up with patients.
• They use an appointment scheduling software called Dash which overlays their EMR (NexGen) to help with scheduling.
• Team Leads handle most of the rescheduling.
• They will be routed calls from each of the 31 different offices to schedule for 5 different regions of Georgia: Northern, Southern, Northwestern, Decatur, Gwinnett, Pediatrics.

Qualifications to Apply:

• Healthcare or medical experience ideal to help understand terminology used
• Medical Billing or Coding Certification will allow them to move into the Revenue Cycle Department long-term
• LPN, CNA, RN will allow them to move into clinical opportunities

APPLY NOW!!!!

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.