Front Desk Associate
: Job Details :

D1 Arlington Heights is an athletic-based training facility for adults and youth athletes ages 7 and up. Our mission is to always provide the best-in-class service and experience. By doing so, we empower our athletes to improve themselves by efficiently and consistently reaching their goals. At D1 Arlington Heights, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Arlington Heights TEAM Members are the catalysts for our fulfillment of that promise.

The D1 Arlington Heights culture is TEAM-focused and character-driven. Our D1 Arlington Heights TEAM members take a personal stake in the lives of our athletes, learning their names and goals. D1 Arlington Heights TEAM members are a part of a positive culture and the best training environment in the industry. D1 Arlington Heights Team members are integral to the success of our D1 Arlington Heights athletes and brand as it continues its rapid growth.

Job SummaryWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.At D1 Arlington Heights, we're looking for an energetic individual to join the team as a front desk attendant. This is no ordinary front desk… This front desk will be seeing local athletes of all ages and levels, looking to take themselves to the next level! And you'll be the first person they see, bringing them the energy they need to MAKE IT HAPPEN! A little more about what we need you to help us with:

Responsibilities

• Complete Opening/Closing Checklists
• Ensure lobby area and bathroom is clean and stocked
• Learn the D1 brand and be able to answer all customer support questions for current and potential athletes
• Answer phone calls and take messages for Recruiters and Management
• Check athletes into workouts and ensure accurate attendance tracking
• Keep retail areas fully stocked with food, drink, clothing
• Maintain inventory for cleaning supplies, D1 gear, and products
• Process all ancillary purchases in MBO
• Complete daily social media tasks
• Make sure all accounts are properly noted

Qualifications

• Dependable, organized, and responsible
• Must be a high-energy & positive individual
• Must have 1+ years in a customer service setting ideally in the fitness industry.
• Experience working with children is a plus
• CPR/AED certification is beneficial
• Ability to handle transactions with accuracy
• Strong communication and interpersonal skills

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift

Compensation: $14.00 - $16.00 per hour

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

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Why Should You Join Us?

Flexible Scheduling

Competitive Compensation

401(k)

Health insurance

Generous Paid time off

This company is a great way for people to get a jump on others through their group classes of exercise or the personal training they could receive. Throughout the day I am working with the different coaches either helping coach the certain classes they have or just shadowing to give me a better understanding of how to approach these situations on my own. Everybody there is very helpful and wants to see me succeed, which gives me a great overall feeling about the company.

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