Company Description
Delta Steel, based in Houston, TX, is one of the largest service centers in the southwestern United States with over 60 years of history. We offer a deep and diverse inventory of steel products and the best processing equipment in the industry. Delta Steel is known for building long-lasting customer relationships and emphasizing professional and ethical business dealings.
The Outside Sales Representative will act as a spokesperson for the company out in the marketplace by promoting our product lines, processing capabilities and targeting business opportunities for sales growth. They are responsible for establishing face-to-face contact with existing customers, following up on potential leads, and identifying new business opportunities. In addition, the Outside Sales Representative will monitor industry trends in order to identify emerging markets and collaborate with management to develop plans to utilize those markets to expand revenue. They are responsible for development, growth and maintenance of new and established customers and ensuring customer satisfaction.
Primary Responsibilities:
- Travel within sales territory to meet prospects and customers
- Maintain current knowledge base of pricing to negotiate and close orders
- Conduct calls and face-to-face meetings with existing customers and prospects daily
- Build and maintain relationships with new and repeat customers
- Provides historical records by maintaining records on assigned territory and customer sales
- Educate customers on how products or services can benefit them financially and professionally
- Sell the company's products or services to customers within assigned territory
- Stay on top of industry trends to identify potential opportunities for company growth
- Update client information in the company database
- Collaborate with management team to improve marketing materials and expand the company's marketing presence in their assigned territory
- Monitor competitors, new products, and market conditions to understand a customer's specific need
- Generate sales reports as needed to review with management
- Utilize all available resources to reach out to prospects and convert those prospects into customers
- Resolves customer complaints by investigating problems within parameters provided, developing solutions, and making recommendations to management
Other Responsibilities and Duties:
- Monitor inventory
- Attend trade shows to accumulate new leads and make productive contact with existing clients
- Act as a backup for the Account Representative when necessary
Education Level Required:
- Bachelor's Degree or equivalent work-related experience preferred.
Required and Preferred Skills:
- Sales skills & experience preferred
- Ability to learn and successfully operate our ERP system
- Excellent Customer skills
- Ability to resolve customer concerns in an expeditious and tactful manner
- Proven track record of prospecting
- Strong interpersonal skills
- Self-starter who is detail oriented
- Self-motivated and comfortable working with little to no direction
- Team focused
- Previous steel sales experience preferred
- Strong negotiation and presentation skills