Guest Services Agent- Ironworks Hotel, Indianapolis
: Job Details :

Geronimo Hospitality GroupDescription:JOB TYPEFull-timeTHE TEAMIronworks Hotel is a boutique hotel located near the Keystone Fashion Mall in north Indianapolis and is inspired by America's industrial heritage. The Ironworks Keystone campus is home to some of the area's best restaurants including Provision, Ruth's Chris Steakhouse, Rize, Sangiovese Ristorante, Blue Sushi Saki & Grill and more The Ironworks Hotel is a place for people to work hard, play hard and come together.THE PLAYERA guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.EVERY DAY, YOU WILLProcess guest arrivals and departures, including all necessary paymentsHandle and coordinate room assignments and pre-arrivalsHandle guests' concernsOffer referral for services and handle requests for informationHandle and store luggageAssist with the check-in and check-out of groups and toursAssist other departments as requiredGHG24Requirements:YOU WILL BE GREAT AT IRONWORKS HOTEL IFHigh school diploma or equivalentExcellent communication skills and professional attitudeEffective conflict management and decision makingAbility to use a variety of computer applicationsKnowledge of Opera systemPrevious experience in customer serviceYOU MUST ALSO HAVEU.S. Work Authorization (required)HUDDLE UPWe've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!Geronimo Hospitality Group is an Equal Employment Opportunity employerPI2faa47cf9192-35216-#######2