PRIMARY FUNCTION/RESPONSIBILTYUnder the supervision of the VP of Residential Services the on-site GRO Training Coordinator is responsible for training and developing Youth Care Specialists and Shift Supervisors. The primary objective is to boost workplace performance and drive growth and excellence among direct care team members. Skills Needed: Success in this position requires a high energy, trauma informed, and personable individual with excellent oral and written communication skills. Experience in training, supervising, working in stressful situations, or experience in a similar field is required. ESSENTIAL DUTIES AND RESPONSIBILITIES
- Able to lead, engage, and build rapport with staff and residents.
- Delivers training and development to direct care professionals in a trauma informed manner.
- Assists with new employee orientation and required annual trainings of GRO staff.
- Conducts 1:1 training/coaching as needed with Youth Care Specialists and Shift Supervisors.
- Develops training modules based on needs of the facility and monitors for quality outcomes.
- Collaborates with various stakeholders to identify training gaps and develop targeted solutions to address them.
- Maintains an active and visible presence in the facility in order to provide maximum supervision of Youth Care Specialists and Shift Supervisors by working rotating shifts in in each cottage/building.
- Monitors Youth Care Specialists and Shift Supervisors to make sure they are engaged, safely supervising the youth assigned to them, and adhering to the program schedule.
- Redirects (teaches/coaches) staff that are not adhering to active supervision of youth or program schedule.
- Obtains certifications to become a trainer in Emergency Behaviors Interventions, CPR & First Aid and learns the GRO therapeutic models (TBRI & Neurosequential Model),
- Reviews security camera footage, door badge entry, and gates as needed to assure safety of residents and staff to ensure staff is adhering to training and safety principles.
- Maintains knowledge of emergency plans and evacuations
- Responds to emergencies with residents and staff.
- Reports any safety concerns in program from supervision of residents to necessary building repairs, non-working equipment, etc.
- Coordinates and communicate with Touchstone on call staff for emergency personnel for high-risk situations.
- Serves a part of the GRO management team.
- Serves on an on-call rotation as part of the GRO management team.
QUALIFICATIONSRequired:
- Degree from an accredited college or university in social services, marketing, training, or human services field.
- Experience in adult learning and educational development.
- Knowledge of Microsoft Office and use of Virtual platforms such as TEAMS.
Preferred:
- DFPS or Child Welfare Experience (minimum of 1-2 years' experience)
- Working knowledge of Texas Minimum Standards for GRO's.
- Bilingual English/Spanish.
- Experience with Adult Learning and Education (2 years preferred)
Certifications/Licenses/Registrations:
- Valid Texas Driver's License, good driving record, ability to provide own transportation and proof of current automobile insurance.
PHYSICAL/MENTAL REQUIREMENTS
- Needs to move about the office to access cabinets, files, office machinery including computers, copiers, and printers.
- Be active and alert in all situations.
- Working in weather elements (heat, cold, rain etc.) for possible long periods of time
- Ability to twist and reach, bend, stoop, sit, stand, walk for long periods of time.
- Operates a computer and other office productivity machinery (EG: copiers and printers)
- Ascend/descend ladder.
- Ability to lift up to 40 pounds.
- Adapt well to changing environments.
- Multitasking and understanding priorities.
- Must be able to communicate well.
- Work during nights/weekends/holidays and non-traditional work hours if needed.
- Must be organized and able to perform required tasks.
- Must be able to work in a dynamic environment where priorities may change on short notice.
Benefits:
- The compensation for this position will be based upon the successful candidate's education, skills, experience, and potential for contribution.
- Medical coverage including health, dental and vision.
- 401(k) Retirement Plan.
- High energy, professional work environment.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: VP of Residential ServicesSupervises: N/A