Company:Guy CarpenterDescription:We are seeking a talented individual to join our Client Support Services team at Guy Carpenter. This role will be based in Minneapolis, MN. This is a hybrid role that has a requirement of working at least three days a week in the office.Guy Carpenter's Client Support Service (CSS) teams proficiently navigate the complexities of reinsurance coverage reporting, accounting and settlement in every specialty and every market in the world. Over 700 professionals prepare everything, from slip preparation to technical processing of premiums and claims, and collection and settlement of fiduciary balances.
We'll count on you to:- Manage a team of business professionals.
- Identify and prioritize workload across the team according to volume and urgency and facilitates the distribution of workload when balancing needs arise.
- Ensure that team completes assignments within company standards and company SLAs.
- Supervise assigned client portfolios assigned to team which include activities such as transactional processing; following up and securing reinsurance recoveries; securing collateral requirements; and ensuring system entry is completed accurately and efficiently.
- Analyze customer specific issues and develop customized solutions to resolve as needed.
- Identify areas of opportunity in process improvement, system enhancement, and task management in order to provide better efficiencies.
- Continuously develop direct reports to ensure they have the knowledge and tools to execute their roles efficiently.
- Work with direct reports to identify career goals and support them to help them achieve these goals.
- Train new employees in reinsurance basics and Guy Carpenters's systems and processes
What you need to have:- Bachelor's degree
- 5+ years of experience in (re)insurance and/or risk management
- Proficiency in Microsoft Office applications
- Successful management of workload; able to manage expectations of all clients and stakeholders.
What makes you stand out:- Reinsurance experience
- Prior management experience
Why join our team:- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting ...@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.