Job Title: Desktop Support Specialist
Skills: Laptops / Desktop troubleshooting, Active Directory 360
Experience: 4 to 10 Years
Location: Portage, MI 49002
Job Type: Full-time
We at Coforge are hiring Desktop Support Specialists with the following skillset:
- Deskside Associate Level 1.5 with experience in imaging, laptop/desktop troubleshooting, resolving printer issues, shipping, field service, and receiving equipment.
- Must have over 4 years of experience in deskside support.
- Imaging using Pix boot, SCCM and Intune.
- Experience in resolving Active Directory 360 issues.
- Experience with BitLocker, MFA & Google DUO.
- Experience with Autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience supporting hybrid/remote users in a large enterprise environment.
- Graduation or equivalent degree is mandatory.