Job Location : all cities,TX, USA
Company Description Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in oneof the fastest growing markets in the United States. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo BELIMITLESS Job Description Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Assist in the operation of all spa departments and to have knowledge of all Spa treatments Maintain linen inventory to and from laundry on a scheduled basis Direct Members and Guests to appointments and assist them with the use of sauna, steam, whirlpool etc Prepare rooms for treatments according to specified guidelines Maintain the facility in peak sanitary condition at all times and report any equipment deficiencies Maintain locker rooms in a tidy manner and ensure all amenities are stocked Follow departmental policies and procedures Follow all safety and sanitation policies Other duties as assigned Responsibilities Consistently offer professional, friendly and engaging service Assist in the operation of all spa departments and to have knowledge of all Spa treatments Maintain linen inventory to and from laundry on a scheduled basis Direct Members and Guests to appointments and assist them with the use of sauna, steam, whirlpool etc Prepare rooms for treatments according to specified guidelines Maintain the facility in peak sanitary condition at all times and report any equipment deficiencies Maintain locker rooms in a tidy manner and ensure all amenities are stocked Follow departmental policies and procedures Follow all safety and sanitation policies Other duties as assigned What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Previous Spa or Hospitality experience preferred CPR and First Aid certification preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times Previous Spa or Hospitality experience preferred Physical Demands This position requires: Frequent standing and walking throughout shift Occasional lifting and carrying up to 20 lbs Frequent bending, kneeling, pushing, pulling Occasional ascending or descending ladders, stairs and ramps Frequent standing and walking throughout shift Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V LI-DNI