OFFICE ADMINISTRATOR
: Job Details :

About MyComputerCareerMyComputerCareer (MyCC) is a for-profit higher education technology company dedicated to changing lives through education. Our mission is to empower individuals by offering industry-leading IT training and certifications that pave the way for successfulcareers in information technology. At MyCC, we foster a family-like culture, where every team member is driven by a passion for helping students achieve their goals and transform their futures.Our core values-Love, Customer First, Excellence, and Ethics-guide everything we do. With campuses across the United States and a robust online program, we strive to provide accessible and supportive learning environments for students from all walks of life. MyCC is committed to offering students the tools and support they need to thrive in the fast-growing tech industry.Hourly/ Non Exempt- Compensation Range: $36-38KCandidates can reside in one of the following states:AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WIESSENTIAL DUTIES & RESPONSIBILITIES:Responsible for scheduling and setting up web conferences and other meetings.Track processes associated with student statuses, such as Starts, Withdrawals, Re-Enters, Transfers, Graduates, Leave of Absence, and appeals, as assigned.Track and monitor department compliance items, such as observations, meeting notes, and team professional development training hours. Assist with quality-assurance audits of departmental processes, including supporting accuracy of the learning management system (LMS) course components.Assist Education leadership with sending and collecting departmental data, including designing methods of tracking/monitoring information using spreadsheets and other web-based materials.Keep and maintain minutes of assigned meetingsDeliver or coordinate messaging to email/call/chat information to campuses, as assigned. Work in Salesforce CRM to create, maintain, and monitor student accounts and information, as assigned.Scan, upload, and digitally and/or manually track file documents with sensitive security information.Acknowledge receipt of team member and/or student requests or concerns, by phone or email, within one day of receipt from team member and/or studentProvide phone informational support to team members and/or students, as directed by department leadership. Perform tasks on an as-needed basis as directed by the Education Services leadership.Perform miscellaneous duties as assigned.KEY COMPETENCIES:Ability to provide exceptional customer service in any/all situationExcellent typing skills and basic understanding of Microsoft Office SuitePossess strong written and oral communication skills.Ability to prioritize tasks and positive contribute to a fast-paced environmentEthical conduct at all times.EDUCATION & EXPERIENCE REQUIREMENTS:High school diploma/GED - requiredAssociate's degree in an applicable field; or a combination of education and experience, is preferred. Minimum 1-2 years of office work experience 55 words per minute typingDemonstrated proficiency in Microsoft Word and Excel Attention to detail and exceptional time management skillsPHYSICAL & COGNITIVE DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee will:While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.The employee is frequently required to talk or hear.Listen to employees and communicate verbal and written feedback accurately and timely. Must be able to exchange accurate information in these situations. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor.We are an Equal Opportunity Employer