At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services authorities. Today, 360 Behavioral Health is one of the top ABA, enhanced personal assistance, and respite providers in the United States. Our devotion to high-quality care has earned us recognition as one of The 5 Best ABA Therapy Providers for 2023 and as a certified Best Place To Work!
What would this role do?
The Senior Department Manager (SDM) plays a critical role in guiding the operational and financial performance of multiple clinics within a designated territory. The SDM scope encompasses overseeing one or more clinics in the Department Manager (DM) capacity while supervising Department Managers at other clinics. This role requires strategic thinking, robust business acumen, and strong leadership skills. Reporting directly to the Division Vice President (DVP) of Operations, this position plays a pivotal role in shaping the strategic direction and ensuring operational excellence across clinical operations.
Role Responsibilities
- Take ownership of the Profit and Loss (P&L) for the assigned region to ensure key metrics are met, including Census, hours to census, and bill to comp.
- Develop and implement strategies to achieve financial targets, including revenue growth.
- Analyze financial reports and key performance indicators to identify needs, areas for improvement, and implement corrective actions.
- Effectively resolve issues with clients, funding sources, and third-party agencies, pulling in Human Resources, Upper Management, or Legal Counsel as necessary.
- Participate and network to ensure successful delivery of existing and new service lines.
- Identify opportunities for expansion and market growth, collaborating with senior leadership to develop and implement strategic initiatives.
- Support the development of existing and new leaders to help with the expansion of the business unit.
- Complete other duties assigned by the DVP or other Leadership Team members promptly.
Must Haves
- 2+ years of supervisory and clinical experience.
- 1+ year of previous healthcare experience in related areas.
- 1+ year of business management experience.
- Bachelor's degree in psychology or 2 years of supervisory experience in a related field if the degree is in another specialty.
Nice to Haves
- Clinical experience including:
- Direct service with individuals with varying diagnoses, diverse levels of functioning, and a broad range of ages.
- Active participation in interdisciplinary teams designed for client and family wellbeing (IEP's, IPP's, etc.).
- Program design (data collection, curriculum, progress reports, etc.).
- Business management experience including:
- Support the development of annual budgets aligned with business needs.
- Support the development and execution of strategic plans to drive business growth.
- Ability to own the Profit and Loss (P&L) for an assigned Clinic to ensure key metrics are met.
- Analyze financial reports and key performance indicators to identify needs, areas for improvement, and implement corrective actions.
- Ability to summarize and articulate a Clinic's P&L.
What we offer
- Competitive compensation {$87,000K-$93,000K/year}
- Student loan repayment assistance for eligible roles
- Bonus program(s) for eligible roles
- Career development and advancement opportunities
- Great and fun company culture
- Expansive Health, Vision, and Dental plans for our full-time partners
- 401(K) retirement savings program
- Mileage and phone reimbursement
- And so much more!
360 Behavioral Health is an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health online system, we are committed to providing reasonable accommodations. Please contact us at 855-###-#### for assistance.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to ...@360bhmail.com to let us know the nature of your request.
Americans With Disabilities Act
360 Behavioral Health does not discriminate on the basis of disability in its services, programs, or activities. Employment: 360 Behavioral Health does not discriminate based on disability in its hiring or employment practices and complies with the ADA title I employment regulations.
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