Manager, Resource Director
: Job Details :

Join United Way for Southeastern Michigan as a Full-Time Manager, Resource Director and drive impactful community initiatives from the comfort of your home. With a competitive salary range of $57,000-$65,000, this position offers an exciting opportunity for mid-level professionals with leadership experience and a passion for community resource gathering. You'll play a pivotal role in enhancing our resource database, focusing on relationships building and teamwork management to foster collaboration across various community sectors. Your innovative ideas will directly contribute to our mission, allowing you to utilize your problem-solving skills in a dynamic and flexible work environment.

This role emphasizes the importance of KPIs in tracking progress and achieving our collective goals in the nonprofit sector. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, 12 Paid Holidays, Employer paid STD/LTD & Life insurance, Door Dash discount, and Pet Insurance. 403(b) with match. Take the next step in your career and be part of a forward-thinking organization committed to making a difference in Detroit and beyond!

What is it like to work united? Here at United Way for Southeastern Michigan our employees combine their individual strengths to develop solutions to some of our region's toughest challenges alongside our donors, advocates, volunteers and partners. Join our team as we work collaboratively to impact the communities within southeastern Michigan! For more than 100 years, we've responded to the community's most pressing challenges around children and family, health and the community.

As the Manager, Resource Director at United Way for Southeastern Michigan, you will lead a dedicated team of resource directory staff, ensuring they are equipped with the necessary skills through comprehensive training programs. Your leadership will be vital in fostering effective teamwork management and enhancing relationship building within the community. You will take the initiative to create and present insightful reports to both internal and external stakeholders, showcasing the impact of our resource database on community support initiatives. This role not only allows you to apply your problem-solving abilities but also emphasizes the significance of innovation in driving our nonprofit mission forward. Your contribution will be instrumental in helping us meet our KPIs and elevate the overall effectiveness of our programs.

To excel as the Manager, Resource Director at United Way for Southeastern Michigan, you must possess a solid understanding of our programs and initiatives, reflecting a genuine passion for community service. Strong organizational and project management skills are essential, enabling you to set priorities effectively and take initiative in a fast-paced environment. Your leadership skills will be critical in guiding and mentoring your team of resource directory staff. Additionally, the ability to manage multiple projects simultaneously while meeting deadlines is crucial for maintaining the efficiency of our nonprofit operations.

A familiarity with a framework for classification systems will also enhance your effectiveness in managing our resource database. By leveraging these skills, you'll drive collaboration and innovation, ensuring that our community resource efforts achieve their intended impact.

Knowledge and skills required for the position are:

• Possess a solid understanding of and passion for United Way programs and initiatives
• Have solid organizational, project management and leadership skills
• Ability to set priorities, take initiative, manage multiple projects, and meet deadlines
• Possess framework for classification systems, etc.
• Strong Excel and PowerPoint Skills
• Excellent Presentation skills

Education and Required Experience:

• Bachelor's degree in social studies, human development, library sciences, or a related field. Certification as a Certified Resource Specialist (CRS) and/or Certified Information and Referral Specialist (CIRS) or 7-10 years of experience working with 2-1-1 and/or the related taxonomy system is preferred.
• Familiarity with classification systems and/or data management systems.
• A minimum of 3-5 years of experience with resource management tools and quality improvement and exposure to a contact/information center environment or related experience, including 1-3 years of people management experience.
• Proficient with Microsoft Office applications and internet research tools.

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!