Join our growing team as a call center representative and connect with customers through outbound and inbound calls. You will have the opportunity to provide excellent customer service by understanding and addressing their needs. Our ideal candidate is a great communicator, problem-solver, and team player.Responsibilities
- Make outbound calls to potential customers to promote products and services
- Answer inbound calls and provide assistance to customers
- Identify and escalate customer issues to appropriate channels
- Maintain accurate records in the customer database
- Follow scripts and procedures for consistent communication
- Meet or exceed performance targets, including sales and quality metrics
- Collaborate with team members to improve processes and outcomes
- Participate in ongoing training and coaching
- Maintain a positive and professional attitude with customers and team members
- Adhere to company policies and procedures
Requirements
- High school diploma or GED
- Less than 1 year
- Minimum Age 16
- Day
Benefits
- Health Insurance
- Paid Time Off
- Education Assistance
- Child Care
Salary: $15.65 per hour